No “One Size Fits All”
Today’s Virtual Personal Assistants such as Siri, Cortana, Robin, etc., while already somewhat useful, are still hardly “personal”. In fact, most offer a boilerplate experience irrespective of whether the user is a Texan ranger or a San Francisco hipster. This lack of personalization is a barrier to broader adoption of AI assistants by the public. In this talk, I will focus on the importance on personalization as a means to human-machine bonding and explain why the notion of a one-size-fits-all assistant is a contradiction in terms. Further, I will outline the approach taken by Robin Labs to personalize the conversational interaction by learning and adapting to the user.
Ilya Eckstein is a cofounder and CEO of Robin Labs, a Silicon Valley startup aiming to push the boundaries of conversational AI. This quest is aligned with his personal ambition of converging technology, science and art to create superior products that resonate with people and society as a whole. Outside of startups, Ilya holds a PhD in Computer Science from USC/Caltech, followed by a postdoctoral tenure at UCLA doing Neuroscience research.