Deprecating the state machine: bridging dialogue research and production systems
Despite a large body of research on machine learning-based dialogue systems, most virtual assistants, chatbots, and voice apps in production are still implemented using a state machine and a set of rules. Alan will talk about how Rasa ships products based on its applied AI research, and how these open source tools are enabling a large developer community to benefit from the power and flexibility of ML-based dialogue.
Alan is co-founder and CTO of Rasa, the leading open source conversational AI company. Rasa builds software that enables developers to build conversational software that really works, and is trusted by thousands of developers in enterprises worldwide, including UBS, ERGO, and Helvetia. Rasa combines cutting-edge research with enterprise-ready technology. Alan holds a PhD in machine learning from the University of Cambridge and has years of experience building AI-powered products in industry.