Conversational Agents and the Future of Intelligent Customer Experience
This presentation will explore how artificial intelligence creates conversational, intelligent, and personalized agents which will impact the future of customer experience. We will explore state-of-the-art of machine learning techniques that can be used to build smart conversational agents.
Mehdi Samadi is Co-Founder and CTO of Solvvy. Solvvy is a Machine learning startup reinventing the customer experience and has been featured in the Wall Street Journal. Mehdi is an entrepreneur, research scientist, and a software engineer. He was recently named by Forbes as one of the "30 to watch under 30." Mehdi received his Ph.D. in Computer Science from the Computer Science Department at Carnegie Mellon University and M.Sc. in Computer Science from University of Alberta, and has extensive experience with applying machine learning and artificial intelligence.