Kathy Baxter

Our Role in Guiding Responsible AI Regulation

Major technological advancements rarely begin as safe, inclusive, or focused on long-term societal impacts. As we have all seen, and some have painfully experienced, AI is no different in that regard. However, it is different in terms of the sheer scale, speed, and complexity of its impact so it is unsurprising that there is significant effort to create standards, frameworks, and regulations. There are still many questions to be answered about how to standardize or regulate AI but there are things that every organization creating and implementing AI can do to prepare for upcoming regulations and create trustworthy technology, which Kathy will share

As a Principal Architect of Ethical AI Practice at Salesforce, Kathy develops research-informed best practice to educate Salesforce employees, customers, and the industry on the development of responsible AI. She collaborates and partners with external AI and ethics experts to continuously evolve Salesforce policies, practices, and products. Prior to Salesforce, she worked at Google, eBay, and Oracle in User Experience Research. She received her MS in Engineering Psychology and BS in Applied Psychology from the Georgia Institute of Technology. The second edition of her book, "Understanding your users," was published in May 2015. You can read about her current research at einstein.ai/ethics.

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