CXM Customer Experience Magazine is an online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience. From customer journey mapping to contact centre skills, CXM is the UK’s premier portal for B2B and B2C organisation staff to hone and share strategies in customer-centricity.

Visit CXM daily for:

  • Learning about what makes an outstanding Customer Experience

  • Insight into what wins both the loyalty of customers and awards recognition at a national and international level

  • News of the latest CX initiatives by some of the world’s most recognisable brands

-Opinions and advice from experts in their field

  • Details of awards opportunities to help your business gain the recognition it deserves

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