Courtney McCormac

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AI & Machine Learning Model Production & Operation at Scale

Historically, employment of data science techniques in FinTech has been limited to a small, elite group of actuaries and “quants” who, quite frankly, seemed a mystery to many of us. Today, Artificial Intelligence is all the rage. Recent years have seen a push to educate the workforce on how to incorporate AI when solving business problems. And now, the demand is here!

New York Life shares its journey toward operationalizing machine learning and preparing to scale for the future. The case study covers the evolution of business and technical capabilities, a description of the business problem and subsequent solution design.

Courtney McCormac currently works at New York Life Insurance Company leading the Enterprise Data and Integration Analysis function. She has spent over twenty years in FinTech dedicated to technology projects from trading systems development partnerships to now working with the New York Life Center for Data Science and Analytics to deploy models at scale. Courtney holds a degree from Boston College in Finance and Operations & Strategic Management. She leads the New York Life Business Analyst Network as well as the Women in Tech initiative and is a proud mom of two.

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