Bala Maddali is an Innovator, strategist, influencer, insights-driven leader who is passionate about the convergence of people, products, experience, and technology. He is currently leading the Ai-driven conversational Experiences for the Verizon Consumer group. He has a proven track record in leading and driving strategy, transformation, and commercialization of next-generation digital experiences, conceptualizing and enabling industry best and first solutions to delight customers and enable sustainable growth and value. He has 12 patents in the area of mobile and TV second screen convergence experience, social TV, and voice & gesture-based app interactions. Recipient of 4 CXO 100 Awards and multiple product launch awards.