Jean-Leah Njoroge

Passionate about harnessing AI & Machine Learning at the intersection of Science, Technology and Engineering, Jean has led teams and developed models for leading universities and Fortune 100s – benefitting customer experience, patent mining, manufacturing and more. Leveraging big data analytics, she has guided technology innovation from idea to commercialization and/or implementation and partnered with C-Suite and Executive stakeholders to mastermind innovation that supports business strategy.

Currently, as a Director of Conversational AI as Lowe’s, Jean where she is focusing on the development and optimization of Lowe’s Conversational AI models such as Natural Language Understanding, Named Entity Recognition, and Text Mining to create a seamless customer dialogue experience.

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