Luminoso’s leading natural language understanding software applies machine learning to analyze text-based data from any industry in real-time. Companies use the insights that Luminoso’s solutions uncover to streamline their contact center processes, monitor brand perception, and optimize the customer experience. Luminoso’s software can be deployed via a cloud-based or an on-premise solution. Unstructured data can be natively analyzed in 13 languages, including Chinese, Korean, Japanese, and Arabic. Luminoso is privately held with headquarters in Cambridge, MA. For more information, please visit luminoso.com.