As Architect of Ethical AI Practice, Kathy collaborates with product teams and research scientists to build AI solutions across our products. She drives the internal and external training for ethics in AI and partners with external experts to help inform Salesforce's policies, practices, and products. You can read about her research on the Salesforce UX Medium channel (https://medium.com/@kathykbaxter). Kathy received her MS in Engineering Psychology and a BS degree in Applied Psychology from the Georgia Institute of Technology. She is the coauthor of, "Understanding your users: A practical guide to user research methods."